Case Studies
The Background
Your B2B, a business-to-business marketing firm in Ohio, explained that they encountered several challenges with their previous virtual assistant (VA) based in the Philippines. The VA consistently missed meetings, displayed distractions during calls, and failed to align with YB2B's time zone requirements, leading YB2B to remark that "there was a gap between instructions and execution."
Solution
In search of a solution, YB2B turned to Zipdev for remote staffing support. According to the founder, Cameron, the decision to partner with Zipdev stemmed from several compelling factors, specifically that "Because Zipdev is focused on the Latin American region, it gave me confidence that they know what they do." He further noted that Zipdev's competitive pricing and comprehensive understanding of the hiring process, including compliance requirements, was appealing, leading them to say, "Working with Zipdev proved that to me."
The outcomes
Reflecting on the outcomes, YB2B shared that working with Zipdev had yielded significant positive results. They mentioned that their new Marketing Assistant seamlessly integrated into the team, anticipating needs, and delivering exceptional performance. The founder reported, "Within 2 days, I felt that my remote team member from Zipdev was getting it and executing accordingly." This transition from previous struggles in the Philippines to the successful partnership with Zipdev allowed YB2B to streamline operations, improve internal processes, and set sights on further business development, ultimately resulting in Cameron’s remark that "the team was highly adapted to my hiring process."
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