Your B2B, a business-to-business marketing firm in Ohio, explained that they encountered several challenges with their previous virtual assistant (VA) based in the Philippines. The VA consistently missed meetings, displayed distractions during calls, and failed to align with YB2B's time zone requirements, leading YB2B to remark that "there was a gap between instructions and execution."
In search of a solution, YB2B mentioned that they turned to Zipdev for remote staffing support. According to them, the decision to partner with Zipdev stemmed from several compelling factors. They recalled that "Because Zipdev is focused on the Latin American region, it gave me confidence that they know what they do." They further noted that Zipdev's competitive pricing and comprehensive understanding of the hiring process, including compliance requirements, proved appealing, leading them to say, "Working with Latam Staff proved that to me."
Reflecting on the outcomes, YB2B shared that working with Zipdev had yielded significant positive results. They mentioned that their new Marketing Assistant seamlessly integrated into the team, anticipating needs, and delivering exceptional performance. YB2B reported, "Within 2 days, I felt that my remote team member from LatAm Staff was getting it and executing accordingly." This transition from previous struggles in the Philippines to the successful partnership with LatAm Staff allowed YB2B to streamline operations, improve internal processes, and set sights on further business development, ultimately resulting in their remark that "the team was highly adapted to my hiring process."
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